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New Appointment System From 18 February 2020 Posted on 22 Apr 2021

URGENT APPOINTMENTS ON THE DAY

The Doctors at Brookfield Surgery would like all patients to use the new eConsult online service for appointments on the day that you feel cannot wait for a book ahead appointment "eConsult is a quick and efficient way to resolve health issues without the stress of repeated phone calls to try and get through to a busy reception while staying at your own NHS GP.

If you access our website www.brookfieldsurgery.co.uk Click on the eConsult box

The GP will receive your eConsult and contact you back  with your request.  Please note if your request is urgent you will be booked an appointment for a GP. At such short notice there is much less flexibility over the time of the appointment and choice of clinician.  If the GP feels you can be triaged over the telephone or directed to the pharmacy they will assess your needs.

If you walk into the practice asking for an on the day appointment you will be directed to complete the eConsult in the waiting room or asked to complete at home and the GP will contact you back.

If you do not have internet access the GP will ring you and triage your request.

New Appointment System from 18 February 2020

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